Data Deletion Policy

Effective date: 4 March 2026
Last updated: 4 March 2026

1. Overview

Socio is operated by Socio Technology Services Pvt Ltd. If you use Socio as a parent, teacher, driver, staff member, or school administrator, you have the right to request deletion of your account and associated personal data. This page explains how to submit that request and what happens next.

This policy explains how to delete your Socio WhatsApp identity and any associated office-web login. It also satisfies account-deletion requirements if a related listing exists on a mobile app store.

2. Who can request deletion

You may request deletion if you are:

• A parent or guardian who uses Socio on WhatsApp.
• A driver who starts trips from Socio WhatsApp.
• A teacher or staff member who uses Socio on WhatsApp.
• A school administrator requesting deletion on behalf of a user at their school.
• An individual who signed up for beta access or contacted us through our website.

3. How to request deletion

You can request account and data deletion using either of the following methods:

Option A: Contact your school administrator (recommended for parents, teachers, and drivers)

Most WhatsApp identities are created and managed by your school. Contact your school's authorized administrator and ask them to remove your Socio access. The school admin can deactivate your WhatsApp menus and initiate deletion of your personal data from the platform.

Option B: Contact Socio Technology Services Pvt Ltd directly

Email us at sreeram.maganti@thelogiccircuit.com with the subject line "Socio Data Deletion Request". Include:

• Your full name
• The phone number or email associated with your account
• Your role (parent, driver, teacher, staff, or admin)
• The name of your school
• A brief statement that you wish to delete your account and associated personal data

You may also call us at +91 8985016502.

4. What data will be deleted

Upon a verified deletion request, we will delete or anonymize:

• Your WhatsApp identity and any office-web login
• Your contact information (name, phone number, email) stored in your user profile
• WhatsApp communication preferences linked to your account
• Device and session tokens associated with your login

School operational records: Data that forms part of your school's official records (such as attendance history, fee records, grades, or transport logs) may be retained by the school as required for legal, regulatory, or administrative purposes. In such cases, your personal account will be deleted but anonymized or archived records may remain under the school's control. Contact your school administrator for details on their retention policy.

5. Processing timeline

We will acknowledge your request within 7 business days and complete account deletion within 30 days, unless a longer period is required by law or needed to resolve an outstanding dispute. We may contact you to verify your identity before processing the request.

6. WhatsApp opt-out

If you only wish to stop receiving WhatsApp messages (without deleting your entire identity), reply STOP to any Socio WhatsApp message, or email us at sreeram.maganti@thelogiccircuit.com. This will remove you from WhatsApp communications but will not delete your portal account or school records.

7. Contact us

For questions about this policy or to submit a deletion request:

Socio Technology Services Pvt Ltd
Email: sreeram.maganti@thelogiccircuit.com
Phone: +91 8985016502

Registered office:
D.No 2-138, Chilakanagar, 1st Floor, Somavarapupadu,
Denduluru Mandal, Eluru, West Godavari - 534450,
Andhra Pradesh, India.

Related policies: Privacy Policy · Terms of Service